CUSTOMER

INFORMATION

HANDSET


PackageUsedRemainingPrice
GB
000
MINUTES
000
TEXTS
000
TOTAL:$0

PAYMENT DATA

        Document

        OPENING SCRIPT
        Include company's name your name and offer assistance "Ex: Thank you for calling Direct Mobile my name is _____________ How can I help you?"
        PARAPHRASE
        Remember to repeat the reason of the call with your own wording
        ASSURRE ASSISTANCE
        Demostrate willingness to help.
        "Ex: let me help / assist you"
        EMPATHY (IF APPLICABLE)
        Only if it's applicable
        "Ex: I'm sorry to hear that - I apologize for any inconvenient"
        DEAD AIR (NO + 10 SEC)
        Avoid dead air, build rapport.
        "Ex: How is your day going?"
        FURTHER ASSISTANCE
        Offer further assistance before finishing the call
        "Ex: May I help you with something else?"
        CLOSING
        Include the company's name and wish a good day
        "Ex: thank you for calling Direct Mobile have a great day"






        VISITA NUESTRAS SUCURSALES

        Te compartiré nuestra ubicación para que puedas visitarnos.
        • Colombia

          CC Diver plaza Bogotá

        • Guatemala

          CC Galerías Primma, Zona 7
          CC Pacific Center, Zona 11
          CC Santa Clara, Villa Nueva

        • El Salvador

          Sucursal Campus (Cerca de Sykes)
          Sucursal Héroes (Fte Metrosur)
          Sucursal Sonsonate
          Sucursal Periplaza Apopa
          Sucursal Plaza Mundo
          Sucursal Salvador del Mundo

        CONTÁCTANOS
        El Salvador
        (503) 2260-8645
        Guatemala
        (502) 2235-5740
        Colombia
        (57) 1 7030798

        CORREO

        ventas@directenglish.com.sv

        WHATSAPP

        (503) 6148-0081

        SÍGUENOS